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Services

From spare parts to preventive maintenance, our services ensure the optimal operation of your Bäumer products and support you throughout the entire life cycle of your machines and systems. Your needs are the focus of our thoughts and actions: individual, qualified and comprehensive

 

Employee works on a machine
Employee works on a machine

Best customer service for the highest requirements

Put together your personal service package from our comprehensive services and achieve maximum production reliability!

 

 

Support Center

Support and advice at the ready for you

With our experienced specialists in the fields of mechanical engineering, electrical engineering and software, you can be sure that you will receive professional help with technical difficulties exactly when you need it.

Central Support Center

General Support & Wincap

+49 2734 289-372
service@baeumer.com

Business hours

  • Mon – Thu7:00 – 20:00 CET
  • Fri7:00 – 20:00 CET
  • Sat8:00 – 14:00 CET

USA Support Center

General Support & Wincap

+1 973 263 1569
servicehotlineusa@baeumer.com

Business hours

  • Mon – Thu7:00 a.m. – 8:00 p.m. EST
  • Fri7:00 a.m. – 5:30 p.m. EST
  • Sat8:00 a.m. – 12:00 p.m. EST

Preventive maintenance

Our preventive maintenance measures significantly increase the service life of your machine. They also massively reduce the risk of downtime and increase the availability of your machinery. This creates greater production reliability and reduces costs.

Find out more

Trainings & webinars

We offer customers who work with our software a wide range of opportunities to qualify their employees. Our offer comprises in-house training courses as well as customized on-site training at your company, specifically tailored to your needs.

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Nesting software

Seminars to learn and improve our “WinCAP” user software and various Nester software, in groups or individually.

Request training

Maintenance

Individual seminars for the instruction and qualification of your maintenance personnel.

Request Training

Application

Seminars to acquire and deepen knowledge in the areas of “splitting” and “contour cutting”.

Request training

Spare parts from the machine manufacturer

As an OEM, we reliably and directly supply you with the right spare parts. We work with a high-tech, high-quality warehouse organization and material provision system, which saves time, storage space and costs and enables a much more efficient workflow. This investment enables us to provide spare parts even faster. For you, this means:

Longer service life

With guaranteed consistent cutting quality thanks to precisely fitting original parts exclusively from Bäumer.

 

Flexibility

Only one supplier for all your needs, because: we also supply wear and consumable parts for machines from other suppliers in the foam cutting sector.

 

Fast & efficient

Fast and cost-efficient delivery of spare parts. You receive urgently required stock parts quickly - they are dispatched on the same day as the order.

 

See all the advantages

What Bäumer offers

Looking for the right machine for your needs?

Bäumer offers a wide range of individual machines that meet your specific requirements. Explore our foam cutting machines to find the right solution for your needs.

Machines

Find out how your processes can benefit from Bäumer.

Process optimization with the right software: With our software solutions, we provide you with the tools that enable you to react quickly to the day-to-day demands of the market.

Software

Customized services for unique processes.

The many different people, machines and processes in a company do not fit into any general scheme. Discover our solutions for a wide range of different needs.

Services